Terms of service
Last updated: 31-03-2026
These Terms & Conditions apply to customers in the Netherlands (NL), Belgium (BE), United Kingdom (UK), and United States (USA).
1. COMPANY INFORMATION
Shop name: DBA wear
Company name: DBA wear
Address: Randstad 46, 1316 BZ, Almere, Netherlands
Note: This is not a return address.
Company number: 90315995
VAT number: NL004805225B13
Email: support@dbawear.com
Phone: +31 6 51 81 65 79
Business hours: Monday to Friday, 9:00 – 17:00 (GMT+1)
Response time: 24–48 hours
2. APPLICABILITY
These Terms apply to all offers, orders, and agreements concluded through our website.
3. PRODUCTS & AVAILABILITY
All products are described as accurately as possible. Minor differences may occur due to screen settings or production variations.
We reserve the right to:
- Correct errors
- Change product information
- Cancel orders in case of inaccuracies or stock issues
4. PRICING & TAXES
- NL & BE: Prices include VAT (EUR €)
- UK: Prices include VAT where applicable (GBP £)
- USA: Prices are in USD ($); sales tax may be added at checkout
All additional costs will be clearly displayed before completing the order.
5. ORDER PROCESS
An order is completed when payment is successfully received.
You will receive:
- Order confirmation via email
- Shipping confirmation with tracking
We reserve the right to refuse or cancel orders in case of:
- Suspected fraud
- Incorrect information
- Payment issues
6. PAYMENT
Payment must be made at checkout using the available payment methods.
Transactions are processed securely via encrypted connections.
7. DELIVERY
Delivery times are estimates and depend on destination and carrier.
We are not liable for delays caused by:
- Couriers
- Customs
- Force majeure
Shipping details are outlined in our Shipping Policy.
8. RIGHT OF WITHDRAWAL (EU – NL & BE)
Consumers have the right to withdraw within 14 days of delivery.
After notification, you have 30 days to return the product.
Refunds will be processed within 30 days after receiving the returned goods or proof of shipment.
9. RETURNS & REFUNDS
Return conditions, costs, and procedures are described in our Return & Refund Policy.
10. WARRANTY & CONFORMITY
Products must meet reasonable expectations based on description.
Consumers retain all statutory rights under applicable law.
11. LIABILITY
We are not liable for:
- Indirect damages
- Loss due to misuse
- Delays outside our control
This does not limit rights that cannot be excluded under law.
12. COMPLAINTS
Complaints can be submitted via:
support@dbawear.com
We aim to respond within 30 days.
13. FRAUD PREVENTION
We reserve the right to verify orders and cancel suspicious transactions.
14. GOVERNING LAW
These Terms are governed by Dutch law.
Consumers retain protection under mandatory laws in their country (NL, BE, UK, USA).
15. CONTACT INFORMATION
Shop name: DBA wear
Company name: DBA wear
Address: Randstad 46, 1316 BZ, Almere, Netherlands
Note: This is not a return address.
Company number: 90315995
VAT number: NL004805225B13
Email: support@dbawear.com
Phone: +31 6 51 81 65 79
Business hours: Monday to Friday, 9:00 – 17:00 (GMT+1)
Response time: 24–48 hours